If you are looking for answers, you are in the right place. Whether you need help with your account, want to apply for a loan, or just have a quick question, you can find everything you need below.
FAQs
Most questions are answered on our FAQs page — it’s the quickest way to find what you need.
Forms
Need to update details, apply for a loan, or send us documents?
You can find all the forms on our ‘Forms’ page.
Office hours
We’re here to help during the following hours:
Monday – Friday: 8am to 4pm
Wednesdays: 8am to 12 noon
Contact us
If you would prefer to speak to someone, you can reach us on:
Tel: 0208 756 3868
Email: office@hertsavers.co.uk
You can also contact us online:
Contact form: Visit the Contact Page
Help & Advice (External Support)
If you are looking for independent guidance, these services can help:
Citizens Advice – will offer you free confidential information and advice on your rights, including money, housing, legal and other issues. Their contact details are as follows:
Website: citizensadvice.org.uk
Phone number: 0800 144 8848 (England Adviceline)
Mental Health and Money Advice – run by Mental Health UK and Lloyds Banking, this online advice service is for people who are experiencing mental health issues and money.
Website: mentalhealthandmoneyadvice.org
Mind – a mental health organiser. The website also outlines practical tips on managing your money and how you can improve your mental health.
Website: https://www.mind.org.uk
MoneyHelper – they provide free and impartial money advice.
Website: moneyhelper.org.uk
National Debtline – this service offers information and advice about debt.
Website: nationaldebtline.org
OK Rehab – this service specialises in addiction treatment. Their aim is to help individuals break free from the shackles of addiction and find a treatment that’s ideally suited to their needs. This treatment is applicable for drug addiction, alcoholism and process/behavioural addictions. You can find out more from their website.
Website: https://www.okrehab.org/
StepChange – this organisation provides free advice about money problems, debt and budgeting.
Website: stepchange.org
Stop Loan Sharks – if you are worried about loan sharks or would like to report a loan shark, you can get advise and more information from this service. Simply visit their website.
Website: stoploansharks.co.uk
Turn2Us – helps people in financial difficulty to access benefits, grants and support services.
Website: turn2us.org.uk
