Christmas opening hours and application deadlines

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Plan ahead: here are the important dates for end-of-year processing:

  • Office closed from midday, Wednesday 24 December 2025.
  • Office reopens Friday 2 January 2026 at 8am.
  • Share withdrawals (not via members’ area): return by Friday 19 December 2025.
  • Online/App withdrawals: cut-off Wednesday 24 December 2025 at 10am.
  • Loan applications: must be submitted with all supporting documents by Friday 19 December 2025.

We’ll try to process late requests where possible, but anything received after deadlines may be handled once we reopen.